DRVN BY is shaped by long-standing experience across specialist automotive businesses, aftersales and service operations, programme development, and leadership environments.

Our background combines hands-on operational responsibility with strategic and commercial involvement, providing a practical understanding of how decisions made at boardroom level translate into day-to-day business reality.

We have worked across independent workshops, specialist performance businesses, aftersales functions, and emerging automotive ventures — often supporting organisations during periods of growth, restructuring, or new programme activity.

This experience allows us to contribute with a balanced perspective, considering commercial objectives, operational performance, customer expectations, and long-term direction together rather than in isolation.

Areas of Relevant Experience

Our work has included involvement in:

• aftersales and service department performance

• workshop and operational efficiency

• business direction and repositioning

• new programme and service development

• strategic and commercial decision support

• specialist and low-volume automotive environments

Approach to Experience

We do not approach consultancy from a theoretical or purely analytical standpoint.

Our perspective is informed by real operational exposure, business leadership interaction, and direct involvement in environments where performance, efficiency, and commercial viability are critical.

This enables DRVN BY to provide input that is practical, commercially aware, and aligned with the realities of running an automotive business

We are typically engaged in environments where:

• a business is developing or refining its service offering
• a new product, programme or division is being planned
• an operation needs greater efficiency or clarity
• leadership teams want objective external perspective
• growth, repositioning or stability decisions are being made

Our work has included advisory support, structured consultancy projects, and practical involvement alongside senior teams and operational leads.

We do not present experience as theory or consultancy methodology. It comes from:

• operating and restructuring aftersales and service functions
• supporting the development of new business areas and programmes
• working closely with owners, founders and senior managers
• understanding how strategic decisions affect day-to-day reality

This mix of strategic and operational exposure helps ensure our input remains grounded, pragmatic and useful — with an emphasis on outcomes that work in practice, not just on paper.